I am writing you to acknowledge the tenacity of both Alan Ross and Cindy Early. We have been involved on scores of medical equipment transactions over decades and this deal required more patience, persistence, and adaptability than just about any other we can remember.

The fact that Alan and Cindy understood the critical aspect of timing when it comes to high-end equipment supply chains, we are able to shorten the cycle of the project by months. The details requested by the customer created a moving target that Cindy and Alan had to constantly follow and adjust to. In the age of avoid-ant or digital only communicators, Alan and Cindy were always available over the phone to quickly go through and verify the next set of details or mandates that needed to be addressed.

In short, I sincerely commend your team and their hard work and willingness to communicate real-time which is how, I believe, things get done.

I just wanted to take a moment and express my sincere gratitude for your top quality service regarding the equipment financing for both our internal needs and also to one of our most important clients. Not only did you exceed our expectations regarding efficiency, communication and customer support, but you continuously went above and beyond to offer those same qualities to our clients. As with most businesses, ours is built on cultivating and maintaining relationships, and the solutions that you created ensured that our clients were immensely satisfied, making us at Bandit immensely happy.

Again, thank you for all your help; and when we are in need of equipment financing in the future, we will definitely look to you.

We experienced a speaker array failure in our main worship auditorium just a few weeks before Easter weekend.  We have worked with banks and other financial companies that routinely need at least 30 days (usually more) of lead time to finalize a purchase arrangement. Naturally, we weren’t optimistic about getting the replacement equipment financed – much less installed – in time for one of our busiest weekends of the year.

Enter Natalia and Ardy at Quail, who got to work immediately when we were referred to them.  They communicated clearly and regularly with us, leading us through every step of the financing process, and keeping in close contact with our vendor.  In the end, our new speakers were installed and finely tuned for record-setting Easter weekend attendance!  Quail has the capacity and the connections to make the equipment financing process as efficient as it can be.